Privacy Policy

Last updated: July 23, 2026

1. Information We Collect

Account information: name, email address, and a securely hashed password. We never store your password in plain text.

Identity verification data: a government-issued ID document you upload, the result of a bot/human check, and a two-factor authentication secret used to confirm your identity.

Payment information: processed directly by our payment provider, Stripe. We do not receive or store your card number; we retain only Stripe-issued references (customer ID, session ID, and subscription ID for legacy monthly plans) needed to manage your payment.

Technical and account activity data: your IP address at signup and at the moment you accept our Terms of Service, IP address and device/browser information for each login, and records of payment and subscription changes (including cancellations).

2. Government ID Retention

Your uploaded ID document is deleted immediately once all verification steps are complete — it has served its purpose and there is no reason to keep it. If verification is never completed, the document is automatically deleted no later than 24 hours after upload, regardless of status. Employers who receive your verification code never see the ID document itself, only confirmation that verification was completed.

3. How We Use Your Information

We use your information to create and secure your account, verify your identity, process payments, communicate with you (account verification, password resets, and service-related notices), maintain the security and integrity of the service, and respond to payment disputes or fraud investigations.

4. Who We Share Information With

We share information only with the service providers needed to run AuthentikMe: Stripe (payment processing), Google reCAPTCHA (bot detection), and Vercel (hosting and secure file storage for ID documents prior to deletion). We do not sell your personal information. An employer you share your verification code with only sees that your identity was verified — never your ID document, password, or payment details.

5. Cookies and Sessions

We use a session cookie to keep you signed in. We do not use third-party advertising or tracking cookies.

6. Data Retention

We retain account and activity records for as long as your account is active and as needed to comply with legal obligations, resolve disputes, and enforce our agreements. ID documents follow the shorter retention schedule described in Section 2.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at noreply@authentikme.com. Verification is a one-time fee with no subscription; see our Terms of Service for billing details.

8. Children's Privacy

AuthentikMe is intended for use by job candidates and employers who are at least 18 years old. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after an update constitutes acceptance of the revised policy.

10. Contact

Questions about this policy or your data can be sent to noreply@authentikme.com.